gayeon nam's work experience

Elevance Health Thumbnail

Risks, Controls, and Assurance Intern

Elevance Health, Indianapolis, IN | May 2024 – December 2024

  • Analyzed logical & physical access provisioning controls, identifying and correcting testing procedure errors across 30+ controls
  • Assessed 10 security controls for workstation & server antivirus and encryption compliance, resolving ambiguities in samples
  • Performed audit/testing of 40+ business process controls, detecting 5 discrepancies
  • Streamlined testing procedure for Claims Processing controls, reducing evaluation time by 25%
  • Reviewed reports produced by governance committees, validating consistency of audit results
  • Documented 50 walkthrough meetings to support SOX, SOC1, and SOC2 reporting cycles
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Graduate Program Assistant

Indiana University, Bloomington, IN | January 2025 – Present

  • Analyzed 10+ years of MSIS applicant & student demographic data using Excel, providing insights to program leadership
  • Created and refined PowerPoint presentations to showcase program status and strategic proposals to the Dean
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Graduate Teaching Assistant

Indiana University, Bloomington, IN | May 2024 – July 2024

  • Assisted 50 students in object-oriented programming, front-end development, quantitative analysis, and financial accounting
  • Led office hours and Q&A sessions to provide support and improve student comprehension
Indiana University Thumbnail

Event Manager/Advisor

Indiana University, Bloomington, IN | October 2021 – May 2024

  • Promoted from Event Assistant to Event Manager and later to Graduate Advisor for leadership and problem-solving skills
  • Managed and mentored a team of 25, using Kanban Board, meetings, and performance evaluations
  • Developed a web app for staff scheduling, cutting down scheduling time by 30% and enhancing user satisfaction
  • Oversaw 100+ events with an average attendance of 200, collaborating with multiple campus entities
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Human Resources Intern

Fulphil, Philadelphia, PA | May 2022 – Aug 2022

  • Hosted biweekly social hours for employee engagement, analyzing feedback to improve workplace DEIB
  • Recruited and selected 18 interns by writing job descriptions, screening resumes, conducting interviews, and sending offer letters
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Teaching Assistant

SNT Language Learning Center, Seongnam-si, South Korea | Mar 2019 – Nov 2019

  • Managed a client list of 800 through weekly communications, updating parents on their child’s progress